Shipping policy
At CALMZY, we want your shopping experience to be smooth and hassle-free. Please review our shipping policy below to understand how and when your order will reach you.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive a confirmation email once your order has been shipped.
Shipping Times
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United States: 5–10 business days
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International Orders: 10–20 business days (depending on location)
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Delivery times may vary due to customs, weather conditions, or carrier delays.
Shipping Rates
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We offer free standard shipping on all orders above $XX.
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A flat shipping fee of $X.XX applies for orders below the free shipping threshold.
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Expedited shipping options may be available at checkout.
Tracking Your Order
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Once your order has been shipped, you will receive an email with a tracking number.
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Tracking may take 24–48 hours to update after your package has been dispatched.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
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CALMZY is not responsible for delays caused by customs.
Lost or Delayed Packages
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If your package is delayed or appears lost, please contact our support team at support@calmzy.com.
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We will work with the carrier to resolve the issue as quickly as possible.